If there was an option for “no stars” or negative stars, l would’ve given them minus 5 stars. Went this afternoon around 3:30 (was in the area and needed a quick trim) and on the door read “walk ins welcome” so I went right in. I waited a good couple of minutes and absolutely NO ONE greeted me, so I waited a little longer and finally had to say in a semi loud voice “excuse me”, and bear in mind I’m Italian so I am pretty loud, still no one even acknowledged my presence. Finally, a lady approached me and asked me what I needed to which I responded, just a quick trim... she looked like I had requested a $5k interest free loan from her and said that there was no one available today for a haircut... Really??? There were at least 4 staff members (seemed like hairdressers to me) doing absolutely nothing but chit chatting with each other. The sign on the door says that they’re open until 8:00pm so.... what exactly were they planing on doing for the next 4 hours?... anyways, don’t waist your your time and go anywhere else but there, they’re probably too busy chit chatting to help you anyway.