JCP Salon

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1925 E Market St, Harrisonburg, Virginia, 22801, United States

(540) 434-2577 stores.jcpenney.com/va/harrisonburg/salon-harrisonburg-va-1503.html

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Donna Edwards

May 8, 2018

The absolute worst haircut I have ever received in my life. When I first sat in the chair I was trying to explain what I wanted. I could tell the girl wasn't paying one bit of attention to what i was saying. She pinned up part of my hair in the back, dampened it and began cutting. I was turned away from the mirror so I couldn't see what she was doing. The phone rang and she left me to answer the phone. She was gone quite a while as she also had to ring up other customers purchasing products. She came back, dampened my hair again in the same spot and began cutting again. She then left again to wait on customers, answer the phones and book appointments. This time she was gone even longer. She dampened my hair for the third time in the same spot and began cutting for a third time. At this point after cutting three different times in the back she asked "what kind of cut did you want?" I was floored. Shouldn't that have been clear BEFORE she started cutting? I again told her what I wanted, She turned me toward the mirror and I could already tell she had not done what I asked. Then, as she's cutting away her daughter comes in and they are carrying on an entire conversation while the beautician is snipping away on my hair yet turned sideways talking to her daughter not even looking at what she was cutting on me! When she finished talking to her daughter she starts talking to a young boy that was with her daughter and still not paying attention to what she is cutting. Maybe I'm wrong but shouldnt a beautician be at least looking in the general direction of the head she is actively cutting on, or at least stop cutting when shes looking away from you? I had originally asked for bangs but told her to skip the bangs and just finish the back and sides. I now have the most chopped up, uneven mess I've ever seen. One side is almost 2 inches longer than the other. One side is layered (did not ask for layers), the other side isn't. What. A. Mess. I think I could have done a better job if I had cut it myself while blindfolded and wearing mittens. I will NEVER go there again.

Hannah Besecker

Oct 19, 2016

My experience great and I was treated well....it was until I got home and realized that the woman who did my hair bleached my sweater and tank top I was wearing. I won't be returning. Way over priced and now my clothes are ruined!!

Alexis Lincoln

Mar 8, 2015

HORRIBLE JOB I asked for split ends off and she cut 2 and a half inches. Without me even knowing, now, I'm stuck with horrible short hair vs the hair I was trying to grow out for the summer. Lady next to me also not satisfied with the treatment of her hair while getting it colored. Terrible price for terrible quality. Completely unsatisfied and will never be going back again. I paid over 20 dollars to get a "trim" Would rather go and get my hair cut at Walmart.

Amelia Ritchie

Jul 28, 2016

I believe it was the manager of the salon that cut my hair several months ago. She squeezed my appointment in one day, when she actually didn't have enough time. I had to wait on her because she was running late, then she cut my hair dry and gave me awful uneven layers. I had to go back to get her to fix it, but it still looks bad several months later.

Alyssa McFarling

Mar 9, 2013

Overpriced, inexperienced, and greedy. I paid $100 for maybe 5 highlights that are all located UNDER my hair. Just terrible. You'd do better going to a local salon or the hair cuttery.