I came back to this place after a couple of years because I had a good service but my last visit was very disappointed. The place was chaotic, I had an appointment but I didn’t have an assigned stylist instead a group of them just took turns to work on my hair. My scalp and forehead were burn because of the treatment stayed too long and because I didn’t have anyone to supervise what was happening. Seems that one of the guy was practicing. I repeated I needed a haircut and no one listen, they did the keratin first and then attempted to cut the hair which they made it very difficult to do, Overall a very sour and chaotic experience, definitely won’t be coming back.