My experience in this shop today was horrible. When I came to the desk I was told it would be 10 minutes till someone would be ready to cut my hair. While I waited for one of the 2 available hair cutters to finish with the customers they were working on, they seemed to keep putting off finishing with the client they were working with. I got the impression that each one was hoping the other would finish first so they would not have to be the one to cut my hair. 40 minutes later when a lady came in early to get settled in before her shift started, was grabbed, ordered to clock in early and told to cut my hair. I told her I only wanted a trim but since the other 2 girls made the lady cutting my hair get every phone call and customer who came to the desk, with all the interruptions she ended up cutting off 3+ inches of my hair, not the 1/2in trim I asked for. Also with all the constant interruptions what should have been a fairly quick hair cut took almost a half hour. The lady did try to do a good job but with the other girls being lazy and making her do everything else needed in the shop on top of trying to give me a hair cut I was very upset with the cut I got since it is much shorter then I wanted.