Walked in looking for a hair cut for my teenage daughter. I am very weary about salons in the mall. And especially after reading the reviews. But didn't have much time, daughter complaining she needs a hair cut so I thought I'd just see what would happen when we walk in. The young woman that helped us was very sweet. Her name is Aryeonna. Asked my daughter what kind of cut she wanted and talked to her throughout the entire time. Not jabbering, but having an actual conversation. Gave me her card and told me her working days and hours. And told me if I needed an appointment on Saturday, to call her cell and she'll meet us there. BTW, she doesn't work on Saturdays... just an absolute sweetheart!!!!!!