SO disappointed and upset. My daughter cut her own hair 2 years ago. I've been growing it out for 2 years to try to get it all long so it could be trimmed to one long length. We came in and Scott cut her hair. He cut me off when I was telling him what I wanted and said, "I got it." He cut it the COMPLETE opposite of what I was wanting. Before I could say something the scissors were snipped. I wanted her hair cut with the part to the side and he kept telling me that the part doesn't matter and pulled her hair all forward and cut it. (I've never heard of a hairstylist who doesn't care about a part) Once again it is completely short in the front, flops in her face, and can't be pulled back. Now I have to spend another 2 years to grow it back out again!!!
On a positive note, Joann, always cuts my husbands hair. She did both his and my hair during this visit and she did a fabulous job! She gets a 5 star!