I’ve used great clips many times without problems. I always go there because I know what to expect. However this time was pretty disappointing and the more I think about it, the more irritated I get.
First off, I walked in on a Monday morning, they immediately had an available spot for me which I appreciate.
The lady took my info then sat me down. I explained I wanted to trim things up, but liked the length of my hair already. So, there was no need to cut my hair,just trim in a few places and clean up around my neck and ears.
Next thing I knew, my hair was flying off around me and I figured she was doing as I asked/explained. I couldn’t see what was happening since I wasn’t facing the mirror.
She said that she was cutting my hair so I wouldn’t have to come in for another month. I don’t mind coming in every week or two to have my hair looking fine. I didn’t appreciate this assumption.
When I saw my hair midway through the process, it was already to late. She was cutting my hair down shorter and it was not a simple trim or clean up as I asked for.
At this point I couldn’t reverse the process so I didn’t have much to say, but the next thing that happened was very unprofessional in my opinion.
She proceeded to talk about her political views in which I strongly disagreed with to the point I was getting quite irritated. I really wanted her to change the subject or just stop talking, but I wasn’t about to start an argument with a lady who was already butchering my hair...
After it was done,I just wanted to get out ASAP. I paid then got in my car. I looked in the mirror to see hair clippings all over my face. It was so bad I had to go back in and ask to rinse off.
I don’t usually write reviews but this lady and her unprofessionalism really got to me. If she just spend a minute to go over my haircut and really listened to what I wanted and then spent the time doing the right job I would of been in and out even quicker and happy to tip and pay for the service.