Unfortunately I had a very poor experience here, which was surprising because of all the previous positive reviews. It may have been because I had much too high expectations, but even so, it wasn't great. The girl who did my wedding makeup trial was very sweet and professional, but I was disappointed that the makeup she did on me was nothing amazing and frankly, I do better myself at home- and I use only concealer, blush, mascara, and eyeliner. The makeup she did on me was fine for prom or senior pics and such, but did not meet my standards for wedding makeup. I showed her pics of what I wanted (simple, rosy natural look), and expected her to make it happen. She did a few things, like concealer and eye shadow and mascara, but I had to ask her to add eyeliner, blush, powder, and lipstick- individually for each one. She did not have or use any face primer or setting spray. If the makeup gals here are supposed to be able to provide professional makeup, I suggest they expand their expertise and tools. The selection the salon provided her was pretty dismal- it would all fit into a large shoe box.
I had my hair trial the same day and it was pretty bad. Even according to prom standards, this would have been a bad updo. I showed the hairdresser pictures of what I wanted. She spent a few minutes looking at them in silence. The entire appointment, she did not ask me a SINGLE question about what I wanted for my hair, and she didn't even try to make small talk. She spent half of the 45-60 minute appointment trying a couple different things- such as one big messy braid twisted into a bun (as if I couldn't do that myself at home any day)! In the last half of the appointment, she braided my hair into four or five different braids, then twisted them into a messy bun-ish kind of updo (after I specifically told her I didn't like messy updos). She added an awkward swirl onto the top of my head with some extra hair, sprayed it all down, and said it was done. I was horrified. I still can't believe I actually paid $35 for that hair trial.
Two stars for the nice makeup girl. She was kind and helpful, and the makeup was normal-day pretty, but I doubt she has any professional training and definitely needs some (plus professional equipment). No stars for the poor quality hairdo and poor customer service from the hairdresser.