Pretty disappointed. I checked the hours on the website before leaving (6pm was closing), and I left my house around 5 pm. I sat in traffic for awhile, and arrived at approximately 5:30 pm. The woman in there was cleaning the floor, and told me they were closing. She claimed they take their last appointment at 5:25 pm, and then just let me leave. Not only was this a five minute difference in time, the store hours are until 6 pm. You might as well make the hours end at 5 if you will turn away business like this. I'm a very business oriented man, and if an establishment can just turn away business like that, they don't deserve my service ever. I was taught the customer always comes first, and this was far from the case. If I could give zero stars I would unless Groom can find a way to fix this.