I have had quite the frustrating experience with Dollhouse. I was so excited to bring my bridal party here for the wedding day nails. At first, they were very responsive and assisted with all needs with pricing etc. I got a call from the person who does nails with a number to call and book. I called back multiple times over the next few weeks with no return phone call. I have left countless voicemail's on her machine as well as text and called the main desk many times without prevail. I even emailed the same person that was emailing me in the beginning about 4 times with no answer to email. I still have yet to hear anything and that was months ago. Obviously, with not being able to book anything, I will be taking all that business elsewhere. I have never had this much difficulty getting a hold of a business before in my life and am so disappointed with the lack of communication to be able to get my nails done for my wedding day. Honestly---I would give no stars if I could do to not ever hearing a thing back from anyone. Unless they have closed or something happened, this was a highly disappointing experience.