I've been going there to get my hair done for about 2 years now, roughly every 3 to 4 months. I've had a great experience 90% of the time, both with the person working on my hair, and the instructors who walk around and check the students' work. It does take longer than a regular salon because the students are practising what they learned, but outside of that, they know their stuff, have good technique for cutting, dying and styling, and honestly, I've even had students offer to get me a Stbx coffee or put more money in the parking meter while my hair was being colored - super super sweet gesture. I would recommend this place to anyone who is okay with spending a bit less money, but a little more time on their hair do :)