The Hair Company Milton Inc.

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575 Ontario St S, Milton, Ontario, L9T 2N2, Canada

(905) 878-2527 www.thehaircompanymilton.ca

Balayage Conditioning Treatment Highlights Straightening Updo Women's Cuts

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nishma_sangha@hotmail.com

Mar 25, 2022

messing up a haricut and owning to help fix client hair is not there

My daughter went there for the first time, provided a pic of the style of cut she wanted, hair stylist cut and styled it with curls, not what she wanted to but because it was cut she assumed it will be fine once washed. washed her hair the day later to find out that the cut was different than what was asked but styled in a way so the layers looked shorter... we go in to ask them to thin out the layers, and they refuse to fix it. "I can't fix it, I can't thin it out" but if you make a new appointment and I charge you for wash and style then I can fix it. what the heck is that? Are we that lost where are not only focusing on financial gain from a customer and now customer/client satisfaction? ? what are we instilling here for customers, that we can screw up, not own mistake if you mess with your hair cut, BUT if you pay me again I will fix it. I would have to come back to pay if you had done it right the first time. who pays for my time and effort it takes for me to come back??

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Google Reviews

roha saleemi

Feb 25, 2021

I booked a last minute appointment to have my haircut done here and the staff was extremely friendly & very accommodating!! Absolutely loved the outcome of my hair!! Sarah did a wonderful job with my hair cut!! Will definitely be returning for more services!! Thank you

Lynda Cadieux

Dec 19, 2020

I got Jackie and she was lovely. Fixed the mess in my hair from another salon and gave me the best haircut in years. Highly recommend. Very pleasant and professional and even fit me in. Thanks so much!