I walked in on a Wednesday and asked if there was any openings any day of the week at 6:30 or 7:00. The girl that helped me let me know that there wasn't any at those times, however she could get me in at 7:30 the next day. I was fine with that, so I had her book the appointment and confirmed that it was at 7:30 PM with Ashley. I wrote it down as she told me. I walk in the next day at 7:15, early for my appointment or so I thought. There was no customers in the salon, all the hairdressers were gathered in the back chatting and on their phones. One came up to assist me, and I informed her that I was there for an appointment with Ashley at 7:30. She said "I'm Ashley, but I don't have any appointments" She then checked the schedule and said "Oh well you should have been here at 7:00. I don't take appointments after 7:00." After she told me she couldn't help me, she just said "Sorry" and made no attempt to help me reschedule with herself or anyone else...she just went back and continued socializing... Her apathetic and unhelpful attitude was extremely unprofessional and frustrating.