Since moving into the area, I've been looking for a new hair stylist. With the good reviews, I decided to try them out. I had a picture for a layered cut that shouldn't have been very difficult. Usually I've had layers done with scissors, but the stylist pulled out a razor comb that I have since learned probably should not be used on my hair. It looked flat when she was finished instead of there being a framing layer in the front like the picture. When I brought it up she was very defensive and said she couldn't do that look. She offered to do some more layers in the front, which I agreed to, but there were a lot of tugs with the razor comb and I didn't feel comfortable. By the next day, I've noticed a substantial amount of split ends in the area she tried to fix. She didn't introduce herself and didn't have a name tag. I was a bit too anxious by the end so I didn't think to ask before I left.