I would never go to Rachel's again since she really does not know what she is doing. I wanted high/low lites and instead got a complete dye job (that is the way she is doing it! according to Rachel) and the high lites were done through a cap. Caps are so out. It looked absolutely terrible. I immediately told her so but she said to give it a try and she will call me to check on me. Never got that phone call. Long story short, I wanted my $ back since I had to go else where to get real high/low lites and she got rude on the phone and refused to refund me. I will not even mention the blow drying and cut.... Also had four other licensed hair stylist look at what she did and they actually started laughing!!! So save yourself the time, aggravation and money and go to a different hair stylist.