Decided to try this place because of all the positive reviews. I got a level one stylist thinking she would be able to do a simple bob with long layers. Midway through the haircut I noticed that one side was longer than the other. I told her about it and she said “don’t worry” and proceeded to cut the longer side shorter to match. Now my hair is WAY shorter than I wanted it. The layers were uneven and just didn’t look right. I didn’t say anything and left because I didn’t want her to try to “fix it”. Had to go to another salon to even it out and fix the layers. Now my hair is VERY short, so much shorter than I wanted it! The stylist was young and had only been cutting hair for one year... I should have asked before booking. She was nice enough but in my opinion, she needs a lot more training. Terrible experience. Can’t speak for the higher level hairdressers but you are taking a chance on the level one.