I took my son there for a cut, and the person cutting his hair just really didn't know how to handle kids. I mean, it wasn't my son's first hair cut, and we've never had any problems with sitting still, etc., before, but this person just seemed like they couldn't handle it. He made me give my son my phone to keep him distracted, he started getting frustrated and a bit angry, and he ended up cutting my son's ear. For comparison's sake, I just went somewhere else to get my son's hair cut, and the barber told me that my son was better behaved than some of the adults whose hair he cuts. It was a very strange experience, and, despite the fact that it is a bit cheaper, I don't think we'll be back to another SuperCuts.