Supercuts

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3.5 Google Review

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479 Sam Ridley Pkwy W, Smyrna, Tennessee, 37167, United States

(615) 220-2719 www.supercuts.com/locations/tn/smyrna/bella-place-shopping-center-haircuts-90904.html

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Google Reviews

Alfeya Shlemon

Sep 26, 2018

The customer service was amazing. When we first went in I was a little nervous. Tamon cut my daughter hair in layers and he did a amazing job. Ask for him his work is great.

Mike Marlowe

Oct 10, 2018

Slow service.out of 3 cutters when I arrived, One good employee. One employee quit and one went on break with 5 customers waiting. Will not go back

Nila Jay

Oct 15, 2018

Horrible experience with Chris. Since I have very long, unrelaxed hair, I drove to the salon to show her my hair, and explain what I was looking for (grey coverage, deep conditioner, cut, flat iron). She told me she could work with it and put me on the schedule a few days after. Bad sign #1: The day of the service, one of the other stylists, looked at me while Chris was applying color and said 'are you sure that's the right color'? And then laughed. I asked Chris what the stylist was talking about, and said in front of both of them that I didn't find that funny at all. Bad sign #2: As Chris worked with my hair, she got quiet and didn't do the usual small talk that professionals do while a new customer is in the chair. However, she chatted it up with other clients and walk-ins. I tried to chit-chat with her, but it was obvious something was off about her attitude. Bad sign #3: She did not have the right tools to properly blow dry my hair straight enough to cut. I tried to be polite and tell her that normally sylists use X or Y when blowing me out. She said ok, but that was about it - she used her fingers and a the wrong kind of brush. Bad sign #4: She did not apply enough product during blow drying or flat ironing. My kind of hair needs to be protected from the heat, especially after color. I questioned this and said that it really looked dry. I asked if there was a smoothing product or heat protectant that I could by and have her apply. She walked over to the shelf and said that the particular line line I asked about didn't have it. Not true - I saw something that might work on the shelf. She was above her head and didn't know what to use. Bad sign#5 She wanted to CUT MY HAIR when it was clearly not straight enough to get an even cut. I questioned this and she got frustrated and rude. At that point I stopped the service and told her I'd pay for what she did to that point. *Here was the proverbial nail for me:* she tried to swindle me at the register by including an additional cost that was not part of the service. I questioned this and she tried to pretend that it was me who was mistaken - fortunately, I know the gaslight tactic, so I kept asking her to explain the charge. By that time, everyone was watching. Since she couldn't explain it, she took if off, and I paid only for the original amount of the service. In all my years of getting my hair done, *Chris tops the list as one of the most petty, unscrupulous individuals I've encountered.* She had every opportunity when she first saw my hair to say, 'sorry, I don't have the tools/products/etc. to do your hair.' Rather than do the right thing, she went for the quick buck. I strongly advise people reading this to think twice about going to this low-rent establishment, and particularly allowing Chris to provide your service. The old saying is true - you get what you pay for.

Sheila Gomez

Jul 6, 2018

Gentleman, if you do not know how to cut a woman hair, say that you do not know and do not do anything to earn money. I DO NOT RECOMMEND IT. ps: its my first time doing this, I'm not proud to leave a bad review. 👎🏻

Noelia Fuentes

Feb 26, 2018

Wow, I always go to a high end pricey Brentwood Salon where it cost me an arm and leg plus tip to get my hair done! Jazmin the Manager at Super Cut took care of me and I love that she explained what was she applying on my hair and the outcome I will have, her hands are the softest and my hair was pretty tangled! My hair looks amazing, soft and manageable and the price for the style was super cheaper! My husband and I will continue support this business, we also liked the energy between the hairstylists!