Joel Ray Salon

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4.7 Google Review

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Austin, Texas, 78704, United States

(512) 899-8311 joelraysalon.com

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Kelly Guerra

Jun 13, 2018

I don't get my hair done often, but I really enjoy going to see Melody Douglas at Joel Ray Salon. The salon has a great vibe and their is plenty of parking. They offer refreshments (water, soda, beer, wine) and a plethora of services! Each stylist is a bit different, but they're all experienced and do a great job. I've been following Melody for years, so I'm partial to her! Joel is the owner and is a super nice guy, and he strives for a welcoming atmosphere.

Emilia Harry

Aug 8, 2018

Don't go here!!! I bought a Groupon for a haircut with Melody because I have long hair and just wanted a simple trim with some layers to style it nice. She apparently thinned out my hair during the cut and I didn't know she was doing it, she never even said that's what she was doing and I'm not a hairstylist so how am I supposed to know that's what happened. I went home and called my sister who lives elsewhere (also a stylist) and asked her since I felt like I had very little hair when I left there (unlike the lightweight feeling of just having a fresh haircut) and she said that's absolutely ridiculous because she should have asked me if I wanted it thinned then explained how it works. I cannot believe how little hair I have now when I'm used to a full thick head of hair. I absolutely HATE that she ruined my hair and now I have to wait for it to grow back. She also styled it in the worst way possible even after I explained to her how I normally wear it and like it styled. The way she styled it is disgusting looking and I would never in my life style it like this because it looks so awful. Unfortunately I cannot tell what the haircut really looks like because of how she styled it but at this point I'm sure it's not great. I mean seriously how can you go in and ask for a simple freaking haircut and wind up like this??? I will NEVER return to this salon and absolutely never refer anyone to this lady. Also she talks your ear off and stops working while she talks so I was there for almost an hour and a half for a simple haircut. You are supposed to leave the salon feeling beautiful and loving your look, this is the worst experience I've ever had at a salon in ALL my years of getting my hair done.

Jody Patterson

Aug 8, 2018

A very friendly salon with my absolute favorite hairstylist, Melody, working there. I've been her client for over ten years and wouldn't go to anyone else. I am always getting compliments on my hair and every time I tell them, "Gô see Melody!"

Amy Hughes

Jun 29, 2018

The best hair experience I’ve had in years! Melody was the best part of it all. She’s mega talented, extremely personable, & gave my hair spunky new life again! Deff returning to this salon as long as she’s there!

CC C

Aug 28, 2018

Been seeing a particular person for a few years as we are loyal. The last four times my hair was not anything as I had asked. I arrived early, A was doing a girls hair, she came to me twice and whispered this will only be a minute she only has three hairs, this was embarrassing to me. It was another 45 minutes before she sat me in the chair, A started on me an hour late, this happened everytime, once she forgot that I was coming in and neglected to book me, she insisted I return in an hour. A took it upon herself to make my hair a rainbow of colors, I hate green in hair as well as blue and she insisted. I was only in there to have my roots done lavender was what I wanted and I told her so. I said even though the last one was a mistake I liked it and wanted the same thing. A did not agree, she proceeded to bleach four inches of hair while she popped around the corner to get some color! on the way she picked up another client.Honestly I was horrified that she would leave me with bleach in my hair. When she came back another client arrived, she whispered something to him he left and came back again, at which point she asked me with my freshly bleached head if I wouldn't mind if she cut his hair...it took another half hour for that, then she began to apply the array of colors. Another client arrived, she did the same thing ...I would say that the girl waited around at least minimum of an hour. A had another girl rinse my hair set me back on another chair while she worked on client number four. By this time I had been there four hours. I hated my hair, I came for roots and got My Little Pony meets the smurfs hair. It looked horrendous, and to boot I had a lovely purple ring around my hairline. I kept mentioning the hours , my hair color that I looked like a smurf. It was god awful. But A didn't mind. She even had the audacity to say to another hairdresser that I freaked her out with the green that's why she didn't see it. When I finally was able to leave I had been there for SIX hours. My drive is one hour away so it was a clean 8 hours. The next day I could not help but wash the sickening hair to get rid of the purple and blue. Then suddenly my hair was sticking to the comb and my hands it had turned to mush and was in shock from the over processing. I called the salon freaked out and spoke to the owner who in the end would not help me but wanted me and A to work it out. Are you kidding? I would never let this person touch my head ever again. The only thing that saved me from losing all my hair was the fact that I piled a ton of conditioner on it and left it I was afraid of losing it all. I called the salon in an emergency situation and they would not help me. So I found another, a great one with a color specialist (40 years). I went to them and am on a month long treatment for now. There is no way of telling what is going to happen to my hair at this point. But I can tell you that A does not know anything about coloring. When I asked Joel Ray about fixing my hair or helping he replied that he doesn't do fashion color and only works on healthy hair! When I told the new hair color specialist what he said, she laughed out loud. She also said that my hair had been over processed and would have to work with it to make it healthy again, I had perfectly healthy hair until A got a hold of it. A also has open disputes with her boyfriend in the salon which is very embarrassing , she is constantly texting and loud. I will never go back to this place again. I would never recommend anyone to A, she has no regard for her customers. * I would like add this update: My hair is totally ruined from the scalp down. It is going to be years before it is completely restored (by growth only) I cannot put a brush through it, no curling, no blowdry..nothing! And to color it no way. Very distraught over this. I have long hair. If a hair person does not know how to color, they should inform the client!! I have to have it washed carefully by someone else, treated for a long period of time. This is outrageous, I am disgusted with Aimee.