Capelli Hair Studio

Claim Salon

4.8 Google Review

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222 Ste Marie St, Collingwood, Ontario, L9Y 3K5, Canada

(705) 293-0738 www.capellihairstudio.com

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Google Reviews

Amanda Bellamy

Jun 13, 2019

I visit Lindsay who is very talented. She always makes my hair look amazing. Highly recommend.

Cindy Hermiston

May 16, 2019

Very nice staff. Lindsay was extremely nice. Would go again

Gina V

Apr 24, 2019

Amazing ladies and AVEDA goodies!!! Gahhh love it

Chantal B

Aug 22, 2018

After pre-booking a trial for my wedding hair style and completing all the necessary steps and payment to secure day of wedding appointments for 5 ladies, I went to have my hair done by Lindsay. I had followed reviews and looked forward to having my hair done by her after reading good reviews. Upon booking, I was told that my appointment would be enough time to try out a couple styles and play around a bit with how I would want my hair done for my wedding day. Unfortunately, this was far from what happened. I tried one updo and the stylist seemed to be very frustrated with trying to pin my fine hair. After politely suggesting that she use a stronger hold hair spray, the stylist continued to sigh out of frustration and proceeded without changing course. The end result looked like a rats nest or something a 10 year old at a slumber party would have done. The photo below was taken within one hour of my appointment (complete with 40-50 bobby pins which were basically hanging). I immediately called to speak with the manager to discuss options. I was told that the trial "is supposed to be a representation of what you will have on my wedding day" and if I wanted to try something else that I would have to book another appointment and pay. I was also told that my $200 deposit for my bridal party was not refundable. The manager was not at all sympathetic to the situation and had poor customer service skills with no resolution. I ended up leaving my deposit and booking hair appointments elsewhere, which was the best decision. Do not get your hair done here! Costly and poor service standards.