My boyfriend has very long hair and went to Hair Mode for a trim. He went to Becky and when he specifically asked for a trim, he ended up with trimmed hair with a layer of short bits on the left side underneath his hair making his hair look uneven and unpleasing to the eye. He’s been growing out his hair for a long time (almost 2 years) and now has to either shave it all so it’s even with his short bits or has to shave his neck really high up. I’m really unimpressed by this, I don’t get how she either didn’t notice that or didn’t say anything, both unprofessional especially when he never asked her to go near his neck. We will not be returning.