Over the phone I was quoted one price by Deeda, the owner, for a root color touch up and style; however, when I went to the appt a nice lady who was day one in US, could barely understand language did my hair. She didn’t apply coverage right so I had silver roots after leaving. I expressly told her not to do blowout on my hair, it makes it uncontrollable, but she did. I would stop her and say you can’t use a brush especially a blowout brush on my hair, but she’d pick it up again 3 mins later. I said my hair can’t take product, due to the change in it from cancer treatments, but I was got not once but twice. When I explained to her chemicals mess with my skin and hair in a bad way, she say “ok†but did it again upon finishing with me trying to avoid the mist, saying no no. Then because she had blown out my hair in some places it was flying every which way so I asked if I could barrow a flat iron and I flat ironed exactly three places 1x each to get them to lay down. Though it was her first day in the salon, and I believe she said she had just got in from South America two days before they left her alone with me while the other two ladies chatted amongst themselves in the back.
All I wanted was a wash and quick dry, my hair lays flat and straight anyway, but a quick go thru with flat iron as well...what I got was a disaster from a new stylist who wasn’t who I even made the appt with and a charge $100+ what I had been quoted on the phone when I made the appointment.
I’m disabled and on a budgeted income and couldn’t afford all the “extras†the lady who couldn’t understand no Kept throwing in, even after I stopped her and said no... no blow out, no product, no etc etc. I really got got! If you choose to use this salon just remember the price over the phone is not what to go by. Demand the stylist you made the appt with, and that they understand the language so if they try to do something you don’t want they understand when you say no. Honestly IF. it would have been easy for me to just leave or do my hair myself I would have done that, unfortunately I have to rely on others as my body fails me.
It’s a lesson I took with me when finding a new stylist in my new hometown.