I went to this salon yesterday to cut my hair. The lady that attended me did not speak any English at all. Fine, I speak decent Spanish but not well enough to convey what I wanted. I have very thin hair and at many other salons, the stylists know how to work with my hair type. For one, you should NEVER double wash thin hair and this lady washed my hair twice and rubbed my scalp extremely hard. Then she proceeded to put conditioner from my roots all the way to my ends. That's another HUGE no-no for thin hair. I would think that a hairstylist should understand basic hair cares "rules".I tried my best to explain to the lady (did not get her name) but she kept saying that she did not understand. All I wanted was a simple bob with layers. Also, her and the other lady that was working at the time kept gossiping about something while I was sitting there in the chair. Very unprofessional. I can't believe they charge $16 for this place.