Ulta Beauty

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4.0 Google Review

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34940 Emerald Coast Pkwy #120, Destin, Florida, 32541, United States

(850) 654-1364 www.ulta.com/stores/destin-fl-325

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Google Reviews

Lisa LeClere

Sep 16, 2018

I visited this store on the right day! There was a really helpful associate who told us she was in education. She was wonderful, patient and kind. I've never had such great help in any Ulta.

Kathaleena Valdez - Jackson

Jul 18, 2018

They were late for my hair appointment then I never got a scalp message with the shampoo & the cut was average. Other then that they have a lot of nice products at good prices. But I won't be back for hair cut!

On the beach

Jul 30, 2018

It's hard to express how bad of customer service this location has. We arrived there at exactly 5:42PM. We knew good and well that they closed at 6:00PM on Sundays. We had made the mistake of going on the wrong side of the road where Destin Commons is. My wife is extremely detailed with makeup and knew exactly what she wanted and could buy some stuff in 5-10 minutes. When we walked in the door, one of the female employees that was getting off work and leaving made a joke about them staying late today(the store was very packed with customers and a couple of small groups came in right behind us) Holly came up to us and my wife was asking her where a specific item was, she interrupted her 3 times saying "it's a blah blah gift package, we don't have it" My wife told her multiple times that's not what it was, she interrupted her 3 times saying it was gift package then said they didn't have it(without listening to what the item is and said "just so you know we close in 10 minutes'' I then watched her go to every single customer and tell them they close in 10 minutes. Practically every single customer left the store without buying something after Holly went to them with her attitude. At 5;54PM Holly LOCKED the door to the business that closes at 6:00PM. They should close at 5:30 or get new employees. The manager was a male and listened to us but clearly was on her side as it sounded like he was making fun of our complaint. By the way, my wife is some sort of DIAMOND or PLATINUM member at ULTA. I insisted we did not buy anything and we went to Sephora which closes at 8:00 and the people were nice as can be. I wish I could rate 0 stars for that nasty "Holly" Go across the street and save yourself from horrible customer service. The entire group was itching to get out the door and could care less about selling make up. The entire staff needs re trained from the ground up.

Treena Williams

Mar 8, 2018

Ulta is like Target. You go with no end purchase goal and let the shelves tell you what to buy. In my case it’s usually everything and today was no different. Great selection of product, very helpful staff members.