The owner is unprofessional and disorganized. She started my hair a full 1.5 hrs late, yelled at me for asking questions about my hair, bad mouthed people who came in asking for prices for hairstyles but didn't want her services, the list goes on. At least the twists looked good for 3 days before they started coming out one by one...sigh. There was an assistant who was clearly disinterested in being there. She came in 45 minutes late and couldn't be bothered to get off of her phone. They both braided so slow. There were 2 other customers who waited 4+ hours for her to be done with my hair to get started on their head. One customer even left and came back and she still had to wait. Lord only knows how late those poor women had to stay and deal with Anita. I am still in disbelief about her unprofessionalism. I would never return and have advised everyone I know to never come to this establishment.