FYI THIS WILL BE A LONG REVIEW IN CAPS ONLY :
EVEN THOUGH I'M LIKE MOST PEOPLE BEFORE WE GO ANYWHERE WE LOOK AT THE REVIEWS AND MAKE OUR DECISIONS. BUT AT THE SAME TIME I ALWAYS GO TO THE PLACE , MAKE MY OWN OPINIONS ONLY BASED ON MY EXPERIENCE. THE REASON WHY IS BECAUSE SOME DON'T TELL THE WHOLE STORY AND ONLY REPORT THE NEGATIVE.
SO HERE IS MY EXPERIENCE.
THIS MORNING MY DAUGHTER WAS CONTACTED BY THE STYLIST TO ASK US IF IT WAS OK TO PUSH BACK THE APPT FOR AN HOUR, I DIDN'T ASK WHY. ONLY BECAUSE HER HOURS OF OPERATIONS IS SELF EXPLANATORY. THIS GAVE ME ADDITIONAL TIME TO FINISH UP THINGS AND WAS LIKE OK, SHE MAY HAVE SAVED ME FROM GETTING A SPEEDING TICKET OR WORSE.
WHEN WE ARRIVED TO THE SALON, SHE WAS THERE AND READY TO START, APOLOGIZED AND MADE US FEEL AT HOME. MY DAUGHTER ASKED HER A QUESTION ABOUT THE HAIRSTYLE. SHE ANSWERED THE QUESTION BY GIVING HER HONEST OPINION AS WELL AS PROFESSIONAL ADVICE. MY DAUGHTER AGREED AND THEN THE PROCESS BEGAN. EVEN THOUGH IT HAS ON HER WEBSITE HOW LONG THE PROCESS WILL TAKE, IT WENT BY SO FAST AND SHE EVEN FINISHED 30 MINUTES BEFORE.
SINCE WE HAD ADDITIONAL TIME, SHE TOOK PICTURES AND VIDEOS OF HER WORK AND WILL BE POSTING THEM ON SOCIAL MEDIA SITES.
WHEN IT WAS TIME TO PAY, SHE DOES HAVE A CASH APP BUT MY CARD WOULD NOT ALLOW IT ONLY BECAUSE IT IS A PREPAID CARD. SHE INFORMED ME OF THE NEAREST ATM, WHICH IS IN WALKING DISTANCE BUT I CHOSE TO DRIVE ONLY BECAUSE IT WAS ALSO ACROSS A BUSY STREET. NOT TO MENTION SHE ALSO OFFERED TO TAKE ME.
NOW I'M BACK AT THE STORE PAID AND TIPPED HER. WHAT SURPRISED ME THE MOST WAS HER REACTION. SHE WAS SO HAPPY LIKE A CHILD ON CHRISTMAS OR BIRTHDAY. WHEN I ASKED WHY SHE SEEMED SO SHOCKED, SHE EXPLAINED WHY. IT'S SAD THAT WE AS CUSTOMERS OR CLIENTS WILL TIP OUR BARTENDERS, WAITRESSES, NAIL TECH OR ETC PROPERLY. BUT SOME OF US CHOOSE NOT TO PROPERLY TIP OUR HAIR DRESSER ....
OK SO NOW... CUSTOMER SERVICE IS 5 STARS, PROFESSIONAL SERVICE IS 5 STARS, KNOWLEDGE IS 5 STARS AND ANYTHING ELSE IS 5 STARS.
BTW... HER SALON IS NOT JUST FOR WOMEN BUT ALSO FOR KIDS AND MEN. HER SALON ALSO INCLUDES A BARBER SHOP AT THIS LOCATION... IF YOU ARE LOOKING FOR THAT BEVERLY HILLS TYPE SALON THIS IS NOT FOR YOU, BUT THE SERVICE AND OUTCOME OF YOUR HAIR WILL BE THOSE SAME RESULTS. IF YOU ARE LIKE ME...FROM THE CITY.. MARYLAND OR DMV AREA, SHE IS THE GIRL WHO IS FROM AROUND THE WAY... CAN DO HAIR IN THE KITCHEN OR FRONT PORCH... WHATEVER YOU WANT SHE CAN DO. SHE IS ALSO A PROFESSIONAL MAKE UP ARTIST.
SO WITH ALL THAT SAID...WHEN YOU ASK YOURSELF WHY OR ANY OTHER QUESTIONS...THEY WILL BE ALL ANSWERED WHEN YOU MEET HER AND WHEN SHE REPLACES YOUR CURRENT HAIRDRESSER AND BECOMES YOUR NEW HAIRDRESSER.. BTW SHE CAN DO ALL ETHNICITIES OF HAIR TYPE.. GO CHECK OUT HER SOCIAL MEDIA SITES...P.S.. HER SALON IS BY APPOINTMENT ONLY...CHECK OUT HER WORK AND OTHER INFO AT:
INSTAGRAM: queenlecreations
FACEBOOK: QueenLe Foster
Nikki Anissa
