Ulta Beauty

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4.2 Google Review

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2455 NW Federal Hwy, Stuart, Florida, 34994, United States

(772) 232-4925 www.ulta.com/stores/stuart-fl-538

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Google Reviews

De’aira Coriolant

Dec 17, 2024

I want to share a deeply disappointing experience I had at the Stuart Ulta store involving a cashier worker named ALANA at register 2. From the moment I interacted with her, she was extremely disrespectful, rude, and carried a nasty attitude. She was loud, unprofessional, and completely unhelpful, leaving me feeling not only unwelcome but also singled out. Her behavior made me feel as though I was being discriminated against, and that is absolutely unacceptable. Instead of offering assistance or resolving my concerns, she only added to the frustration with her dismissive attitude. This type of treatment has no place in a store that claims to value its customers. I am writing this as a warning to other customers who might shop at this location. This experience was not only upsetting but also shocking, given how important customer service should be in an environment like Ulta. I strongly urge management to address this issue immediately. No one should leave a store feeling the way I did after dealing with ALANA. If this is the level of service that Stuart Ulta allows, it’s hard to see how customers will feel comfortable returning.

P. Numa

Dec 26, 2024

Ulta has such a sweet and helpful staff. I had a return that easily spun into an exchange due to the incredible organization their location maintains. Not only were Alyssa and Nava very pleasant with customers but Nava was engaging and made sure that the sale price on my items matched the system which required a lap around the store and a manager - which she executed with ease and a smile. I’m not into makeup, but the staff here makes me want to find more reasons to come in! I prefer this location over Tradition.

Ashley Martin

Dec 26, 2024

The manager with the brown hair was FABULOUS. Just came in the day after Christmas and was greeted by an employee named Avery. She was super rude and did not care to try to help but the manager came over and helped us and was able to help us find what we needed! The manager is fabulous!

Mary Jones

Dec 16, 2024

Had the pleasure to work with the GM Dominique yesterday, She was extremely helpful and went above to find fragrance for me. She took her time with all of my questions and product information. I have an Ulta store closer to where I live, but I would go back just so she could help me with my visit.

Vanessa Moreno

Jul 18, 2024

Rosemarie did the most fantastic job at the salon. I was getting ready for a big work function and would be traveling and needed a refresh cut and blow out. She is so personable and truly listening to what you need. She put the right products and amount as well cause my hair did not move! It looked great through the traveling and activities. Would definitely recommend her for hair beauty services.