Last time I go here. I wanted a lob and bangs not that hard since that was my previous cut, minus the bangs. Was talked out of bangs, and given a faceframe instead? I'm not even sure what I walked out with besides something that can't be fixed, unless i cut my hair shorter. It was a cut, that the stylist knew how to do, not what I wanted . I told her many times I use a wand in my hair daily. I'll be able to use a wand right, nope. The face frame is so frayed I can't even straighten my hair, I can't even straighten my hair because of the bad layering job. I walked out looking like I was out of the 60's. I am so upset. Won't be going back here again.