To the nasty chick who decided it was perfectly acceptable to insult and demean my pregnant friend when all she wanted was to treat herself to a nice cut and style (which she didn’t get; my 9 year old would’ve done better with a hacksaw); you should be absolutely ashamed of yourself and pray that no one ever makes you feel as embarrassed and dehumanized as you made her feel. To the management; perhaps you should remind your employees that they are in the service industry, and if they’re incapable of at least giving the most basic level of common courtesy and human decency to their customers, that they should find employment elsewhere...preferably in a cubicle or some dark hole where they don’t have to interact with others.