Mediocre.....I went to get a simple trim and I had to ask the lady to basically do her job. I have long, straight hair and so an inch trim shouldn't be too difficult. After she was done, she put my hair in front to show the length, and the left side was uneven and a few pieces were noticeably longer on that side. I asked if she could please even it out and make sure it's even throughout. She did so, but I shouldn't have to ASK that my hair gets cut properly. Also, she used the water spritzer bottle, and so my hair was wet from the middle down. When the woman finished evening out my hair, she was like "ok all set!" So once again, I needed to ask if she could dry my hair.... Like, I don't feel like walking out of the store with half-wet hair..... It was just overall disappointing, I definitely won't return. I've had bad past experiences years ago at other Great Clips locations, so today was a reminder on why I don't go there. I think this place really is only good for quick children's cuts and for men who want buzz cuts.