Took my young lady to get a cut and highlights. Was told it would take 2 hours. She emerged 45 minutes later, with wet hair. When it dried, it looked exactly the same way it looked before I spent $140 to highlight her hair. She later told me that, during her appointment, another woman waled in and asked if her roots could be touched up...my young lady was left alone for 30 minutes while another client was attended to and then her hair was washed and she was sent on her way. Tip includes, I spent nearly $200 for NOTHING. I had to highlight her hair myself three days later. I spent $15 on a DIY kit at a grocery store and she is happy now. DON'T WAST THE TIME AND MONEY HERE. This place is a hack job group of high school drop out beautician school graduates that are prejudiced towards their clients.