I went here to get my hair cut and colored a week before an event I was attending. My natural hair color is a caramel, milk chocolate shade of brown, and I asked to have my hair dyed a color similar to that since my previous color was fading. The color I ended up with was nothing less than a very dark brown, practically black. I was told that if I wash it out enough it will lighten, but I find that a pretty ridiculous thing to do since I paid to have it light brown, not black. The haircut was not so good either. She did a few snips, did not check if it was even, and then moved on. I can understand being in a hurry, but the service was not great at all. Will not be coming here again.