i never got my hair done here but, i did get my ears pierced here twice and planning on going for my 3rds!, there prices are great, it was only $20 plus tip for the piercing and the earrings! I loved the atmosphere as soon as i stepped in the place i felt very welcomed and the people were kind and seemed like they really cared on giving you the best experience they could, When getting my ears pierced they were gentle and explained the whole process, they also pierced both of my sister's ears too!, they helped calm my then 5 year old sister enough to get them done which was a job in half to do since she was so nervous. I'm glad i stopped in here!, if you are close by and looking for great prices and a friendly atmosphere this place is for you!