I've had a great experience at this salon each time I visit. Jordanne is an amazing stylist, besides being really nice. I've lost a lot of my hair and always feel self conscious when visiting a new salon. So much so, I used to get one hair cut a year and tried to cut my own ends the rest of the time. Not only Jordanne was highly empathetic towards my issue, she was highly professional and her recommendations have made a huge change in the appearance of my hair. This salon is not cheap, but it is worth every penny. I haven't been anywhere else in 2 years.