I went to get two braids in my hair. Waited over an hour. I showed pictures of how I usually get it and they said they could do it. They did it the first time and it looked like my 5 year old son did it. I told them to redo it and it still looked terrible. Extremely uneven. I have no idea what kind of braid they thought it was but I was so disappointed. Then they still charged me $40. I went straight to gold hair after on markeley and Johnson and she fixed it and did it perfectly. She also couldn't believe they let me walk out looking the way I did and still charged me. Will never go again.