I walked in without an scheduled appointment and immediately was greeted and serviced by two professional ladies named Harlem (owner) and Mikel (hopefully I spelled the lady name right...lol) anyways Harlem explained to me about the whole hair care process, what exactly I need to do and what exactly she can do to get my hair back healthy and growing. The shampoo girl was amazing too. I haven’t had my hair washed like that in a very long time. Before, I walked in Harlem’s Hair Care Salon my hair was suffering from major breakage. I walked out of there with soft bouncy hair. I am so excited about my new hair care journey. Overall, my Harlem Hair Care experience was very warm-welcoming. Also, did I mention that Mikel even gave me a follow-up call the next day. I will definitely be going back often.