Undependable and unprofessional.. Don't waste your time nor money here, they couldn't care less about their clients. I showed up early for my appointment (on the day of my sister's wedding). They had me waiting for 20-30min before telling me that they're behind and won't be able to take me for another hour or so. I had literally just spoke with the stylist the day before when she reassured me that they can be trusted for this special day. Needless to say, after having to share my sister's stylist (who ended up having to spend time on both of us), we arrived late to the venue. I've never had such a bad experience with a hair salon, that place was a nightmare. Hope this review will prevent future disasters!