JCP Salon

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3.0 Google Review

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1695 Annapolis Mall Rd, Annapolis, Maryland, 21401, United States

(410) 224-6500 stores.jcpenney.com/md/annapolis/salon-annapolis-md-2102.html

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Google Reviews

Stephani Burgess

Sep 4, 2017

Went two days in a row to have my sons haircut into a Mohawk and the first time was told by Chakia "I don't know how to do that" and was then scheduled for the next day with ,Christine,someone who supposedly does. Got there today and it was quite apparent when I walked in to be told she hadn't gotten there yet but she has an appt in 15 mins that she most likely wouldn't be showing up so I can't fault her for that(management should have been on top of that once they realized who I was coming to see)However I can fault them for knowing she wasn't coming and then just letting me sit there. Then I start hearing whispers about why she isnt there and no one knows how to cut a Mohawk or "hasn't done them in awhile" Then referring me somewhere else which should have been done when I first walked in coupled with an apology. Should've never giving them another chance after they burned my scalp a few years ago:(

Splashof Mirrors

Jul 7, 2016

They have very good hair stylist, however when it comes to making sure you have an appointment their customer service not very well handled. Most salons send out email confirmations about your appointment but jc penny doesn't. And when you call just to verify those who pick up have an attitude with you and leave you on hold for a while. They for got to schedule my appointment even when I called them to verify.